About Nora Anucha

  • Academic Level Degree Bachelor
  • Age 23 - 27 Years
  • Salary 3700
  • Gender Female
  • Industry Banking
  • Viewed 13

About me

Dear Hiring Manager

I am a customer centric individual who loves to serve customers and increase customer satisfaction.
I am generally polite, willing to assist, patient, calm and very friendly.

I am willing to join your team and ensure maximum customer satisfaction and help to actualize the teams goal. I can effectively work under pressure and I deliver quality service as well.

Kindly avail me the opportunity to be part of your team

Regards

Education

  • 2012 - 2016
    Michael Okpara University of Agriculture, Umudike

    B.Sc

    Bachelors Degree in Accounting

Experience

  • 2019 - Present
    Guaranty Trust Bank

    Contact Centre Agent

    Attending to customers via phone calls, emails and chats relating to banks products and services. Use of CRM application to capture customers complaints and enquiries. Providing information relating to loan services Resolving card related issues and escalating when necessary

Expertise

Customer Service management

Languages

English
Proficient
English
Proficient
English
Proficient

Honors & awards

Skills