About Nora Anucha
Academic Level Degree Bachelor
Age 23 - 27 Years
Dear Hiring Manager
I am a customer centric individual who loves to serve customers and increase customer satisfaction.
I am generally polite, willing to assist, patient, calm and very friendly.
I am willing to join your team and ensure maximum customer satisfaction and help to actualize the teams goal. I can effectively work under pressure and I deliver quality service as well.
Kindly avail me the opportunity to be part of your team
2012 - 2016
Michael Okpara University of Agriculture, Umudike
Bachelors Degree in Accounting
2019 - Present
Guaranty Trust Bank
Attending to customers via phone calls, emails and chats relating to banks products and services. Use of CRM application to capture customers complaints and enquiries. Providing information relating to loan services Resolving card related issues and escalating when necessary
Honors & awards
Award presented for an excellent service as the Assistant General Secretary